Shipping policy

Shipping Policy

Opalco delivers orders within Ghana and internationally. All product orders must be paid for before dispatch. We do not offer cash on delivery for products.

Delivery within Ghana

Orders are dispatched on Mondays, Wednesdays and Fridays.

After an order has been dispatched, delivery generally takes 24–48 hours within Accra and other parts of Ghana. Orders placed after a dispatch has left will be processed on the next scheduled dispatch day.

Local delivery fees are not included in the product price. Customers pay the applicable delivery fee directly to the rider or courier when the package is delivered. This payment is for delivery only; the product order must already have been paid for.

Customers may also purchase from an authorised Opalco distributor near them. Availability, pricing and delivery arrangements should be confirmed directly with the distributor.

International Delivery

International orders are shipped through DHL Express. Delivery generally takes approximately 4–5 working days after dispatch, although customs processing and destination-country conditions may cause delays.

The international shipping charge will be confirmed before the order is dispatched. Customers are responsible for any customs duties, import taxes or other destination-country charges where applicable.

Delivery Information

Customers must provide a complete and accurate name, telephone number and delivery address. Opalco is not responsible for delays caused by incorrect or incomplete delivery details, courier disruptions, customs processing or circumstances beyond our control.

For delivery assistance, contact:

Email: opal.co97@gmail.com
Telephone/WhatsApp: +233 50 966 2406 or +233 54 323 2345